Diabetes Education

What Is a Diabetes Educator?

Credentialled Diabetes Educators (CDEs) are health professionals with specialist training in the management of diabetes. They provide education, support, and practical strategies to help you understand your condition, manage your treatment, and feel confident in daily life.

At Living Diabetes & Endocrinology (LDE), our Diabetes Educators are all highly skilled professionals with extensive hospital-based experience. This background means they’re uniquely equipped to support people living with all types of diabetes, including:

·       Type 1 diabetes

·       Type 2 diabetes

·       Gestational Diabetes

·       Other forms of diabetes

Their work in acute care settings has given them deep insight into managing complex and high-risk cases. Combining clinical expertise with compassionate, evidence-based care, they tailor their approach to meet each person’s individual needs.

They help bridge the gap between diagnosis and day-to-day reality, empowering you to live well with diabetes.

Why Work With a Diabetes Educator?

Managing diabetes is more than just numbers. Our educators work with you to understand your condition, interpret your data, adjust your routines, and respond to challenges with confidence.

You can expect:

  • Personalised diabetes education that meets you where you are

  • Help with understanding insulin, medication, food, and blood glucose responses

  • Guidance on adjusting to new diagnoses or major life transitions

  • Practical support with routines, monitoring, and troubleshooting

  • Coaching to improve self-management and reduce diabetes-related distress

We take the time to listen, explain, and support you so you feel informed and in control.

Expertise in Technology: CGM & Insulin Pump Support

All our Diabetes Educators are Certified Pump Trainers (CPTs) and experienced in supporting insulin pump and continuous glucose monitoring (CGM) technology across all four major companies:

  • Medtronic

  • Tandem (t:slim)

  • Insulet (Omnipod)

  • Ypsomed (mylife YpsoPump)

We provide:

  • Advice and guidance on selecting the appropriate technology for you and your lifestyle

  • Education on how the technology works and how to get started

  • Step-by-step guidance for setting up and using your device

  • Troubleshooting and adjustment support

  • Data interpretation and practical coaching

  • Integration with your broader diabetes care plan

  • Management of the application process with technology companies and health insurers etc.

Whether you’re new to pump therapy, trialling CGM for the first time, or refining your tech routine, we offer clear, expert support that fits your lifestyle and learning style.

Read more about Diabetes Technology: https://www.livingdiabetes.com.au/technology

Tailored Diabetes Support Programs

Newly Diagnosed Type 1 Diabetes

We offer a comprehensive treatment program for those newly diagnosed with Type 1 diabetes. Our multidisciplinary team of endocrinologists, diabetes educators, and dietitians work closely together to provide:

  • Immediate support and education following diagnosis

  • Insulin initiation and dose adjustment

  • Carbohydrate counting and food education

  • CGM and pump selection, application, setup and training (if appropriate)

  • Support throughout the adjustment period

This structured program ensures each patient receives timely, coordinated care from the very beginning.

Newly Diagnosed Type 2 Diabetes

Our team-based approach helps people with Type 2 diabetes understand their condition and take positive action early. The program includes:

  • Education on how diabetes develops and what influences glucose levels

  • Guidance on nutrition, physical activity, and medication (if required)

  • Blood glucose monitoring techniques

  • Goal-setting and long-term care planning

Support is provided by a combination of endocrinologist, diabetes educator, dietitian and exercise physiologist to establish a personalized care plan that supports lifestyle change and complication prevention.

Transition Support for Adolescents Living with Type 1 Diabetes

Moving from paediatric to adult care is a significant step, especially for adolescents and young adults living with Type 1 diabetes. This stage of life brings new pressures, responsibilities, and lifestyle changes that can make diabetes management more challenging.

At LDE, we offer a dedicated transition program to support young people as they leave Perth Children’s Hospital and begin their journey in adult private care.

We understand that:

  • Being a teenager or young adult with Type 1 diabetes is uniquely difficult with emotional, social, and physiological changes all playing a role

  • Diabetes care needs to fit around the patient’s lifestyle, not the other way around

  • Ongoing support and clear, respectful communication can make all the difference

Our multidisciplinary team, including endocrinologists, diabetes educators, dietitians, and exercise physiologists, works collaboratively to help young adults:

  • Take ownership of their condition in a safe, supported environment

  • Navigate changes in insulin requirements, routines, and independence

  • Understand the role of nutrition, movement, and self-care in real life

  • Learn how to self-manage diabetes confidently and sustainably

We are also experts in diabetes technology, ensuring each patient has access to the most suitable CGM and insulin pump options, and the training and troubleshooting support to use them effectively.

Several members of our medical and allied health team also bring lived experience of Type 1 diabetes, offering real-world insight, empathy, and encouragement.

Our clinic offers a calm, non-medical environment that young people enjoy visiting. It's easy to access, thoughtfully designed, and focused on building relationships based on respect, autonomy, and care. See our Patient Charter.

With the patient’s consent, we welcome family members or support people to attend appointments. Their involvement can be especially helpful during times of transition, while we continue to support their independence and confidence in managing their care.

To make life easier for busy students and families, we can also arrange back-to-back appointments across disciplines so you can see multiple team members in a single visit and save valuable time. Telehealth appointments are available after the first session.

GDM (Gestational Diabetes Mellitus) Care

Gestational diabetes requires prompt, sensitive, and informed care. Under the supervision of an endocrinologist, diabetes educator and dietitian, we provide:

  • Rapid appointment availability for timely treatment

  • Education on blood glucose monitoring and safe nutrition

  • Insulin initiation and titration if needed

  • Ongoing reviews throughout the pregnancy

In collaboration with your chosen obstetrician, our goal is to protect the health of both mother and baby with personalized, closely monitored care during this critical time.

Medication, Insulin & Sick-Day Support

Our CDEs assist with insulin and injectable medication routines, starting, adjusting, and managing side effects. They provide clear sick-day management plans to help you navigate changes in routine, illness, or travel safely.

Self‑Monitoring & Data Interpretation

We teach accurate blood glucose testing techniques, help you recognize patterns, and coach you on how to respond effectively - empowering you to manage highs, lows, and daily trends with confidence.

Complications Prevention & Risk Reduction

Prevention is better than cure. We provide guidance on foot care, hypo glycaemia management, cardiovascular risk, and when to seek medical review. Our aim is to protect your health through proactive, knowledge‑based self‑care.

A Collaborative Approach to Your Care

Our Diabetes Educators are part of the multidisciplinary team at LDE and collaborate closely with:

  • Endocrinologists – to align education with medical treatment plans

  • Dietitians – to support food choices, carb counting, and glycaemic response

  • Exercise Physiologists – to adjust physical activity safely around insulin or medication use

  • Podiatrists – for preventive care when complications arise

We keep your care team informed and coordinated, so that your support is consistent, aligned, and focused on you.

Meet The Diabetes Educator Team (link to the Allied Health Bookings Page https://www.livingdiabetes.com.au/booking)

We understand that managing your health needs to fit into your life. That’s why we offer both in-clinic appointments and telehealth consultations, so you can access expert support wherever you feel most comfortable.

Whether you're at home, at work, or living regionally, our telehealth option ensures you receive the a high standard of care  via secure video or phone.

All telehealth services are eligible for Medicare or private health rebates under the same conditions as in-person consultations, with a valid GP referral.

Why Diabetes Education Matters: The Clinical Rationale

Effective diabetes education is linked to better clinical outcomes, reduced complications, and improved quality of life. With the right knowledge and tools, you can:

  • Improve your blood glucose control and reduce fluctuations

  • Learn how to make informed decisions in real-time

  • Reduce the risk of hypoglycaemia and hyperglycaemia

  • Understand the impact of food, activity, stress, and illness

  • Use technology like CGMs and pumps effectively and confidently

  • Gain the skills to adapt your care when life changes

Education isn’t just about information - it’s about confidence, safety, and empowerment.

Location & Referral Information

Location:
Living Diabetes & Endocrinology multidisciplinary care clinic in Osborne Park, with private consultation rooms and a dedicated diabetes technology team.

Rebates may be claimable via:

  • Medicare (with a valid GP Management Plan)

  • Private Health Insurance (check with your provider)

A GP referral is required to claim a rebate under a GP Management Plan.
Please provide your care plan at the time of making your first appointment.

Ready to take the next step?

We’re here to help you live confidently with diabetes—every step of the way.